PAYMENT SOLUTIONS
Elevate the online payment experience, for your hotel and your guests
AUTOMATE PAYMENT COLLECTION
OFFER MORE THAN 67 PAYMENT METHODS
CENTRALISE THE PAYMENT PROCESS
A ONE-STOP-SHOP TO MANAGE YOUR WHOLE MERCHANT STRATEGY
With one unique interface to manage and gather all payments, you get an instant overview of your daily turnover and stay in control of your business targets
ResNet Pay offers more flexibility and no dependency on third parties such as PSPs or PMSs to collect payment at the time of booking, whether the booking is made on the Booking Engine, Central Reservation Office or Channel Manager. Our payment automation solution allows you to start collecting payments in less than a week.
PAYMENT AUTOMATION
From the debit to the guest’s refund, everything is automatic without any manual tasks. After configuring rates, sales conditions and pricing strategy in the ResNet CRS, ResNet Pay takes care of everything else: the solution applies the right conditions depending on the initial configuration.
The ResNet hotel payment solutions also allow automated credit card validity checks, without any manual intervention needed. This feature is especially handy when handling payments coming from OTAs. If the guest’s credit card is valid, then your PMS is updated automatically. If the card is invalid, a request is automatically sent to the OTAs to provide another card. All this happens in a second, without any manual intervention from you.
ENRICH THE HOTEL PAYMENT PROCESS
With ResNet Pay, the payment possibilities are endless! The hotel chooses how to collect payment and can provide different scenarios to their guests. Hotel guests can benefit from more than 67 payment methods available: local and international players, credit card networks, online banking solutions, e-wallets, and more. Our automated payment solution enables hoteliers to comply with their guests’ online shopping habits by offering payment in multiple times or providing mobile-friendly payment options such as Apple Pay or Google Pay. Providing more payment methods and adapting to customers’ needs means more online payment transactions and thus more revenue! And if you’d like to stick to collecting credit card details to use as a guarantee and let the guest pay at check-out, our payment solution allows doing just that.
SECURITY IS OUR PRIORITY
We comply with complex and constantly changing regulations such as PCI-DSS, PSD2, GDPR or 3DS.
ResNet respects the latest security regulations in terms of payment safety to provide the highest level of security to hoteliers and their guests. Our payment automation solutions are fully PCI-DSS Compliant: you benefit from an end-to-end PCI-DSS process, which includes our systems and financial providers. ResNet also integrates innovation into the security topic with the inclusion of the 3DS V2 authentication protocol inside the payment page. This feature is reassuring for the guests and provides a higher level of security for the hotel. Payment security is increased, and customer confidence is improved.
MAKING ONLINE PAYMENT COLLECTION EASY FOR HOTELIERS
Managing and processing online payments has never been so easy! With ResNet Pay, benefit from:
– A payment dashboard that provides an instant overview of all payments and allows easy funds reconciliation and dispute management.
– State of the are reporting: track daily turnover, the total number of payments collected, rejected, etc.
Automating the payment collection process will allow you to enjoy predictable payments, easy payment reconciliation, and live payment status from one unique platform.
Easily manage your cash flow by sending payment requests to your guests at any time – with just a few clicks thanks to the integration with the ResNet CRO. Your guest will receive a recap of their order and will be able to pay online on your hotel’s online payment page, powered by ResNet Pay.
FITTING WITH THE LATEST E-COMMERCE CODES
ResNet Pay enhances the booking experience by offering mobile-friendly alternatives such as Apple Pay & Google Pay and payment methods that your guests trust. The payment funnel is reassuring and secure, in line with current online shopping standards.
CONNECT TO PAYMENT SYSTEM PROVIDERS
ResNet is an open platform that connects to 38 PSPs. Connecting your hotel to any of our PSPs partners means automated credit card checks and processing of advanced payments on your Channel Manager and Booking Engine. Like us, our partners comply with the latest payment safety regulations.